Communication skills

We all have communication skills - so what is the big fuss? We all know about the communication loop, how to give feedback, and how to communicate clearly and effectively, don't we?

Or do we?

Research shows that while people join an organization for the culture and opportunity, they most often leave because their manager does not treat them with respect. Most of the time, this means that the manager and the employee are not communicating effectively with each other, from not clarifying expectations to not asking for feedback. The message being sent is not the message being received. When these messages travel across cultures as well as levels in the organization, the misunderstandings become compounded.

Communication is an aggregate of individual skills, emotional intelligence and the dynamics of style. Most courses teach communication skills, while missing out on the emotional competence and style dynamics.

Whether we come into your organization to teach your trainers how to facilitate communication instruction, or coach individuals and intact work groups, we guarantee a fun and productive environment, with practical outcomes and ongoing skill improvement through mentoring agreements established during the training.